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Privacy policy

How we handle the information you send us through this website.

What we collect and why

This English page is a summary for international visitors. The Chinese version is the authoritative text.

Information you submit

When you send an enquiry we collect your name, phone number, email address, project address and any project description or drawings you attach. This information is used only to respond to your enquiry and to prepare a proposal.

Server logs

Standard web server logs record IP address, browser type and requested pages for security and troubleshooting. They are not used for profiling or advertising.

Retention

Enquiry records and attachments are kept for up to 180 days from submission and then deleted, unless a contract or legal obligation requires longer retention.

Sharing

We do not sell your information. It is shared only with the internal team handling your enquiry and, where necessary, with suppliers or subcontractors bound by confidentiality for the purpose of preparing or delivering your project.

Your choices

You may ask us to access, correct or delete the information you submitted by contacting the email address in the footer. We will respond within a reasonable period.